Privacy Policy
At AAB FAMILY INC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including integrations with third-party communication platforms such as RingCentral.
Information we collect
We may collect the following categories of information:
- Personal Identifiable Information (PII): name, email address, phone number, and company name.
- Communication Data: data related to communication tools usage, such as call logs, message metadata, and user preferences.
- Technical Data: IP address, browser type, device information, operating system, and activity logs.
- Usage Data: information about how you interact with our website or services.
How we use your information
- Providing logistics and transportation services
- Facilitating communication workflows, including RingCentral integrations
- Improving website functionality and customer experience
- Providing customer support and operational updates
- Monitoring and analyzing usage trends
- Complying with legal and regulatory obligations
RingCentral integration
Our service may use RingCentral APIs to support communication features. When you connect a RingCentral account, we may access data such as account details, call and message metadata (not message content), and contact or directory information. We access only the data necessary for service functionality.
SMS consent and mobile messaging
By providing your mobile phone number and opting in, you consent to receive SMS messages from AAB FAMILY INC related to services, notifications, and customer support. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact info@aabfamilyinc.com.
Mobile opt-in data protection
Mobile opt-in information and SMS consent data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Any data shared with service providers is used solely to support operational messaging and service delivery.
Sharing of your information
We do not share mobile messaging data, SMS consent, or opt-in information with third parties for marketing purposes. We may share limited data with trusted service providers when necessary to operate our services, or when required by law.
Data retention
We retain personal data only as long as necessary to provide services and fulfill the purposes outlined in this policy. Data related to communication platform usage may be securely stored in line with applicable platform developer guidelines.
Your data protection rights
You may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing
- Withdraw consent for data usage where applicable
To exercise these rights, contact us at info@aabfamilyinc.com.
Security
We implement industry-standard technical and organizational measures to protect your information, including encryption, secure storage, and access controls.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Updates to this policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
AAB FAMILY INC
10901 Reed Hartman Highway, Suite 104, Cincinnati, OH 45242
Phone: (283) 221-6490
Email: info@aabfamilyinc.com.